Effective Date: January 2026

Welcome to Dave Matthews Heating & Air. These Terms of Service (“Terms”) govern your use of our website located at https://davematthewshvac.com/ and our related services, including SMS communications.

By accessing our website or using our services, you agree to these Terms.

1. Services

Dave Matthews Heating & Air provides residential and commercial HVAC services, including installation, maintenance, repairs, inspections, and related services.

We reserve the right to modify or discontinue services at any time without prior notice.

2. Website Use

By using this website, you agree:

  • Not to use the website for unlawful purposes
  • Not to interfere with website functionality
  • Not to attempt unauthorized access to systems or data

All content on this website is the property of Dave Matthews Heating & Air and may not be copied or distributed without permission.

SMS Terms & Conditions

This section governs participation in our text messaging program.

3. SMS Program Description

By providing your mobile number and opting in, you agree to receive text messages from Dave Matthews Heating & Air related to:

  • Appointment confirmations and reminders
  • Service updates and notifications
  • Billing notifications
  • Promotional offers and seasonal specials (if you opt in to marketing messages)

Message frequency varies based on your interactions and service needs.

4. Message & Data Rates

Message and data rates may apply depending on your wireless carrier and plan. Dave Matthews Heating & Air is not responsible for carrier charges.

5. Opt-In Consent

You may opt in to receive SMS messages by:

  • Submitting your phone number through a website form and checking the consent box
  • Verbally consenting during a service call
  • Signing a service agreement that includes SMS consent

Consent to receive text messages is not a condition of purchase.

6. Opt-Out Instructions

You may opt out at any time by replying:

STOP to cancel
HELP for assistance

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

For assistance, you may also contact us at:

Phone: 704-604-1709
Email: info@davematthewshvac.com

7. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy at:

Privacy Policy

We do not sell, rent, or share your mobile number or SMS consent data with third parties for marketing purposes. SMS opt-in data and consent are used solely for delivering messaging services.

9. Limitation of Liability

Dave Matthews Heating & Air is not liable for any damages arising from:

  • Use or inability to use the website
  • SMS delivery delays or failures
  • Errors or interruptions in service

10. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with a revised Effective Date.

11. Contact Information

Dave Matthews Heating & Air
Website: https://davematthewshvac.com/
Phone: 704-604-1709
Email: info@davematthewshvac.com
Business Address: 605 Sorrell Spring Court Waxhaw, NC 28173